Privacy Policy, Cancellation Policy & Terms of Service
Practical Details
Not Included
- Transportation from your hometown to your trip start location.
- Insurance of any kind.
- Alcoholic beverages.
- Guide gratuities.
- Items of a personal nature.
Consider as your sign up
- Airline tickets – Please check with us before purchasing your airline tickets to ensure your trip is confirmed with the minimum number of participants required to operate.
- Travel Insurance – To protect your travel investment, we highly recommend the purchase of travel insurance.
Single Travelers
- Single room supplement - varies by itinerary. Please see booking page for details.
Privacy Policy
Effective Date: 05/01/2025
Introduction
Your privacy is very important to us. This Privacy Policy explains how Cimarron Wild Adventures collects, uses, and protects the information you provide to use when booking or engaging with our outdoor guiding services.
If you have any questions about this Privacy Policy, please contact us at [email protected].
1. Information We Collect
Personal Information:
When you book a trip, contact us, or sign up for our services, we may collect personal information, including your name, email address, phone number, address, emergency contact information, and payment details.
Health and Safety Information:
To ensure a safe experience, we may request relevant health or medical information, such as any allergies or medical conditions that could affect your participation.
Automatically Collected Information:
When you visit our website, we may collect information about your device, browser, IP address, and browsing patterns to enhance user experience and for analytical purposes.
2. How We Use Your Information
We use your information for the following purposes:
- To process bookings and manage payments.
- To communicate trip details, updates, and notifications.
- To provide a safe experience by understanding any health considerations.
- For analytics to improve our services and website functionality.
- To comply with legal requirements.
3. Cookies and Tracking Technologies
Our website may use cookies to track browsing activity and improve your experience. You can set your browser to refuse cookies, but this may limit certain functionalities.
4. Information Sharing and Disclosure
Service Providers:
We may share information with third parties that assist us with processing payments or improving our services, like payment processors or web hosting companies.
Legal Requirements:
We may disclose information when required by law or to protect our rights or those of our clients and employees.
5. Data Security
We implement security measures to protect your information, but please be aware that no system is entirely secure. We encourage you to take steps to protect your information when sharing it online.
6. Your Rights
Depending on your location, you may have rights over your information, such as accessing, updating, or deleting your data. Contact us if you wish to exercise any of these rights.
7. Updates to the Privacy Policy
We may update this policy occasionally. Please review it periodically for any changes. The date of the latest revision will be posted at the top of the policy.
Terms of Service
Effective Date: 05/01/2025
By booking a trip, attending an activity, or accessing our website, you agree to these Terms of Service. Please read them carefully before participating in any activity with Cimarron Wild Adventures.
1. Bookings and Cancellations
A refundable deposit of 30% is required at the time of booking to secure your spot. Full payment is due 60 days before your departure. Please note that trips do not include flights, travel expenses, or other accommodations. Participants are responsible for arranging their own transportation and lodging outside of the guided itinerary.
Cancellation Policy:
- 91+ days prior to departure: Full refund of your deposit.
- 61 to 90 days prior to departure: Loss of deposit.
- 31 to 60 days prior to departure: 50% of the trip cost is non-refundable.
- 0 to 30 days prior to departure: No refund available.
To protect your investment, we recommend that you purchase travel insurance.
Day Tours
A refundable deposit of $100 is required at the time of booking to secure your spot. Full payment is due 7 days before your departure date.
Cancellation Policy:
- 7+ days prior to departure: Full refund of your deposit.
- 4 to 7 days prior to departure: Loss of $100 deposit.
- 0 to 3 days prior to departure: Cancellations will receive no refund.
2. Participants Responsibilities
Health and Safety:
Participants must disclose any relevant health conditions before the trip. You are responsible for following safety guidelines and instructions from guides during the activity.
Physical Fitness:
Participants are responsible for assessing their physical fitness for the chosen activity. Cimarron Wild Adventures reserves the right to refuse participation to individuals who may compromise the safety or experience of the group.
Assumption of Risk:
Outdoor activities, including backpacking, hiking, bicycling, and rafting, involve inherent risks. By participating, you acknowledge and assume these risks, including those related to weather, terrain, wildlife, and other natural elements.
3. Changes to Activities
Cimarron Wild Adventures reserves the right to modify or cancel activities due to weather, safety concerns, or other factos beyond our contro. In the event of a cancellation, we will work to provide rescheduling options or refunds as applicable.
4. Liability and Waiver
By participating in our activities, you agree to release Cimarron Wild Adventures, its owners, guides, and affiliates from any liability, claim, or loss arising from injury, illness, or accident that occurs during your participation. You acknowledge that outdoor activities involve risks, and you voluntarily assume these risks.
5. Minors
Participants under 18 must have a parent or legal guardian sign a consent form and accompany them on the activity, unless prior arrangements have been made with Cimarron Wild Adventures.
6. Privacy and Data Usage
Your personal information will be collected and used as outlines in our Privacy Policy, available on our website. By participating in our activities, you consent to the collection and use of your information as described in the Privacy Policy.
7. Intellectual Property
All content on the Cimarron Wild Adventures website, including text, graphics, logos, and images, is the property of Cimarron Wild Adventures or used with permission. Unauthorized use is prohibited.
8. Dispute Resolution
Any disputes arising from these Terms or your participation in our activities will governed by the laws of the State of Montana. Parties agree to resolve disputes through negotiation, mediation, or if necessary, arbitration in Montana.
Contact Us
If you have any questions about these Terms of Service, please contact us at [email protected].
This Privacy Policy and Terms of Service are designed to protect both Cimarron Wild Adventures and its clients, ensuring a safe, transparent, and enjoyable experience for all. Please ensure you read these terms carefully before booking.